Telesales Manager

  • Washington, DC
  • Full Time
  • Experienced

About CleanChoice Energy

CleanChoice Energy is an industry-leading, renewable energy company that empowers people and businesses to lead cleaner, healthier lives. We envision a world free of catastrophic climate change with pure, clean air for everyone. That's why we are switching as many U.S. households as possible to 100% clean, pollution-free energy. Our innovative approach is helping to transform the energy industry — making it easy for consumers across the country to switch to clean energy in just minutes. At CleanChoice, we believe in making a difference: contributing millions of dollars to social impact and environmental organizations through our strategic partnerships; driving the conversation around clean energy in key national forums; and, together with our customers, avoiding the equivalent of 4 billion pounds of carbon pollution. CleanChoice is consistently recognized as one of the fastest-growing businesses in America as ranked on the Inc. 5000 and has been included in Deloitte's Technology Fast 500™. We are proud of our strong, positive work environment and our team of bright, motivated professionals who work diligently to help secure a better future for our planet.

 

Position Scope

CleanChoice Energy is looking for an experienced telesales manager to head up our growing telesales team. As a telesales manager, you will be responsible for setting weekly and monthly inbound and outbound sales targets, training new telesales partner staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

To ensure success as a telesales manager, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A top-notch telesales manager provides strong guidance and assistance to the telesales team, ultimately boosting company sales.

 

Responsibilities:

  • Meeting with sales partners to discuss telesales strategies
  • Training partner staff
  • Writing sales scripts and customer answer sheets
  • Implementing sales strategies
  • Managing the telesales team
  • Monitoring the performance of the sales team
  • Setting weekly and monthly sales targets
  • Maintaining customer relationships
  • Handling escalated customer complaints
  • Compiling and presenting sales reports

 

Requirements:

  • Bachelor’s degree in marketing, business management or similar field
  • Previous experience working as a telesales manager
  • Experience in telesales preferred
  • Strong managerial and sales skills
  • Ability to multitask
  • Good verbal and written communication skills
  • Ability to work well under pressure
  • Ability to write and present reports
  • Strong organizational skills

 

How to Apply

To apply, please submit a resume and cover letter via www.cleanchoiceenergy.com/careers/.

CleanChoice Energy is an Equal Opportunity Employer.  Our staff's diverse, multidisciplinary background drives our success, and we are committed to ensuring that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law

 

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